サービス
差異を理解し、生かすことによって、さらに善い仕事環境を作りましょう。
アメリカの社員へのブリッジが必要である日本企業のために。
日本の社員へのブリッジが必要である米国企業のために。
業績を向上させるために異なる経営戦略を学ぶ興味のある企業のために。
再配置のために従業員を準備させる、もしくは多文化的チーム作りを支援するために最適。
第1コース
Becoming Aware & More Receptive: Culture-General Knowledge
What is Culture? Culture as Iceberg, Onion, Fish in Water, Lenses
Stereotypes vs Generalizations
Stages of Adaptation to a New Culture: Culture Shock
Intercultural Competence: Knowledge, Skills and Attitude
Cultural Conditioning
Cultural Identity
Experiencing Cultural Change: Routines, Reactions, Roles, Relationships, Reflections about Yourself
Benefits of Cross-Cultural Training
Communication Styles
Simulation Exercises
- Culture Encounter
- Experiencing Culture Differences
第2コース
Culture Specific Knowledge : Japan
Japanese Concepts (Japanese-English lookup/English lookup by category)
Japanese Set Expressions
Japanese Proverbs
Japanese Vocabulary
Gestures in Japan
National Holidays in Japan
Dos and Don'ts in Japanese Business Etiquette
Corporate Titles In Japan
Japanese as seen by others vs Japanese as they know themselves
Values Continuum Worksheet
Cross-cultural Misunderstanding concerning feedback
Culture-Specific Knowledge: America also available
第3コース
Emotional Resolution through Analysis of Critical Incidents
- Culture and Identity: Focus on Attitudes
Critical Incidents
Formulating Strategies for Conflict Resolution
15 case studies on Japan/U.S. encounters
第4コース
Acquiring Skills for Smooth Multicultural Interaction through Roleplay
- Tips for Improving Cross-Cultural Interaction
- Describe-Analyze-Evaluate (DAE)
- Observe, State, Explore, Evaluate (OSEE)
- SCORE Communication Principles:
- Simplify and Specify
Clarify and Confirm
Organize and Outline
Rephrase and Reframe
Explain with Examples
Common Situations:
Speaking with a Superior
Bowing
Gift-giving
Apologizing
Leaving/Returning to the Office
Speed Dating Across Cultures